In my previous post, I explained how to make patient testimonial videos. One of the most important Internet locations to post those videos is on your own practice’s YouTube channel. Yep, just like ABC, CBS and Fox, you can have your very own channel for people to watch.
Why do it? Because YouTube is the second most active site on the Internet, second only to Google itself, (which owns YouTube.) And people love watching videos. More than 50% of the time on smartphones is spent watching videos.
It’s so pervasive that there’s a battle going on between YouTube and Facebook for video dominance. The good thing about this competition is you can play on both sides and come out winning either way. And beyond that, there is the Google Juice (SEO) that videos generate.
So how do you make your own channel, and how do you make it interesting?
First, you must have a Google+ account. I know, I’ve told you not to bother with regular posting on Google+ anymore, but that refers to social media activity. You still need to have a practice profile there, so that when people search for you on Google all your information comes up. If you haven’t done that yet, go to Google Accounts and do that first, before I get angry. (You don’t need a Google+/Google Place account to have a YouTube channel; you just need to have one if you’re a dental practice in the 21st century.)
I’m not going to give you a frame-by-frame explanation on how to do create your channel, because you need to learn to do this stuff by reading what’s on the site itself and finding what you need. But I’ll tell you what you should be doing, step by step.
1. Go to YouTube. Sign in with your Gmail address. If you haven’t created a YouTube account yet, you can do that as you sign in. Make sure it is the same Gmail as for your Google+ account. If you have a Google+ page, YouTube is going to drag in the images from that. You’ll notice that it looks a lot like a Facebook page, only with a wider, narrower image. So don’t be afraid to be consistent in your look and use the same panoramic photo, and put your practice logo in the thumbnail. You can always adjust or replace them in your Google+ page and it will automatically adapt.
2. Name Your Channel. You can name your channel whatever you want, but generally it’s your practice name.
Add a description of your channel, which is simply a quick description of your practice and it’s location and contact information. Mine looks like this:

- Patient testimonials
- Practice tour
- Practice parties, holiday events, etc.
- Dentist’s statement of purpose
- Treatment explanations
Entitle and describe your videos individually. Your settings should include making the video public and allowing comments.
4. Tag your Videos. This is perhaps the most important part of the video, maybe even more than the title. Click the on the pencil icon and you will get to “Information and Settings,” and then there is a box to add tags, where the red arrow is pointing.
Click to enter the “tags” box and then just start typing relevant words. You can add as many tags as you want. You can’t do too many. They should include your practice name, your dentist’s name, and words like: dentistry; teeth; smiles; dental health; and anything that relates to the video, like braces or implants. Two or three words in a single tag is not a problem. These are critical because this is how Google finds your video if someone is searching a specific topic. (You don’t think Google is watching your videos and determining what’s in them, do you? They won’t be able to do that until next year!)
5. Create a Playlist. On the left side of your Channel Page, click on “Library” and then on the button that says, “New Playlist.” What this allows you to do is suggest what video the viewer should watch next, in what sequence. Otherwise Google will do that for you, and that’s not necessarily what you want to happen, because it won’t be one of your videos. Click on “Playlist Settings” and make the playlist “public,” and I also suggest in the “Ordering” that you show them by “most popular.” Then click “add videos” and all the videos will appear. Highlight them all and then add them into the playlist. Eventually you will make multiple playlists, like when you have a lot of patient testimonials, but for now let’s just one done.
6. Add Relevant Outside Videos to Your Playlist. You can add other videos that you like to your playlist. They don’t have to be all yours. Essentially, you are creating “programming” because you want them to stay on your channel, even if the video is made by someone else. This is what the playlist allows you to do. Make your playlist more interesting by suggesting other videos that relate to dentistry in some way.
7. Shoot more videos. Add them to your playlist. You should be shooting more testimonials all the time. But also, do videos explaining your technology and procedures or treatments if you think you might be any good at it. That way you own them, and don’t have to borrow someone else’s.
Some other notes:
Facebook prefers it if you upload a video directly to them, not embed a YouTube video into your post. So why make them unhappy? Just upload it two times: once to Facebook, and once to YouTube.
You can embed your YouTube videos into your website, if you have a dynamic one. If you don’t. Shame on you. Check out WebDirector.
Still can’t figure it out? Then search YouTube for a video on “How to Set Up a YouTube Channel.” There’s a YouTube how-to video for everything!