• “Dealing with Patient Reviews” – This report walks you through the basics of online reviews, including the major reviews sites, and gives you an easy 4-step approach to dealing with negative feedback.
• “13 Warning Signs Your Website Needs Help” – We provide an in-depth checklist of the most common online mistakes that limit your website’s effectiveness.
• “The Changing Role of the Dental Office Manager” – Our 20-page annual report surveyed 800 dental professionals, revealing trends in workload, social media, productivity and more.
• “Dental Marketing Best Practices” – An overview of dental marketing essentials, this report covers the basics of attracting new patients, including what advertising approaches are most effective.
• “What Dental Patients Want” – Based on an independent study, Futuredontics summarizes the priorities consumers have when looking for a dentist and what makes them stay as patients.
“Pain-Free Social Media” – In this pre-recorded online course, our founder Fred Joyal explains how to effectively incorporate social media into the dental practice.
The Dentist Survival Guide to Yelp!” – Online reviews are a blessing and a curse, but they’re not going away. This webinar will teach you how to deal with Yelp reviews, both good and bad.
“Google Hates Your Website” – This webinar highlights the biggest website pitfalls that drive search engines (and patients) away – and how to overcome them.
“Facebook Rules of Thumb” – This Webinar goes step by step through all the important aspects of getting your dental practice on Facebook and what to do to get the most out of social media.
“9 Reasons Your Marketing Isn’t Working” – This webinar covers the various mistakes and pitfalls when promoting your dental practice.
“OMG! Office Manager Gamechangers” – This webinar reveals a host of tools and techniques for making the office manager marketing role easier and more productive. With Heather Colicchio from AADOM.
“What Dental Patients Want” – This webinar introduces the results from a patient survey conducted by Futuredontics, giving deep insight into the desires and behavior of the modern dental patient.
Walkie-Talkie systems. I’m a great believer in these, but you need the kind that can go to a zero channel and not have static or interference. That would be the Kenwood Protalk units. And you need good headsets, comfortable ones, or people won’t wear them. That would be the Coyote units. www.earplugstore.com. And you don’t want anything that’s voice-activated. You want to hear random chatter, just deliberate communications.
These are various businesses in the dental industry that I find very helpful. I consider them trusted resources for growing your practice, training your employees, protecting your business and creating a better work environment and more satisfying life. And I don’t get a kickback from any one of them. 🙂
Dental Insurance Alternatives: The best in-office system I know of, Plan for Health. The patient saves money, you keep the patient and collect more of the fee than you would with insurance. Kind of the point of it all. PlanforHealth.com
Also, there is Quality Dental Plan. qdpdentist.com
Direct Mail: The Madow Brothers I believe have the best system for this, with the best results. 1-888-88MADOW. They also do excellent webinars and local seminars, and of course TBSE.
Human Resources, Employee Management, Payroll: HR for Health has an amazing service that will keep you in compliance and solve a whole lot of your day to day headaches and challenges being a small business.
Practice Management and Team Coaching: Fortune Management; they are the only practice management company with individual franchises around the country, so your consultant actually lives in your city. They are the health care licensee for all of Anthony Robbin’s life coaching material, and I have never seen a practice that didn’t grow 20% in the first year working with them. www.fortunemgmt.com
Dental Embezzlement Issues: Nobody likes to think about this, but it happens a lot more than it should. David Harris with Prosperident knows how to detect what is occurring, and help you deal with it from a legal and practical standpoint. If you suspect your money is disappearing, I suggest you get ahold of him. www.prosperident.com
Job Search and Posting: DentalPost gets 45,000 visits a month, so I believe it’s currently the best marketplace to find new team members. www.dentalpost.net.
Team Training and Coaching: Gary Takacs and his Takacs Learning Center is a comprehensive and very personal coaching service. It includes The Thriving Dentist, which are podcasts interviewing the top experts in the industry. www.takacslearningcenter.com.
Dental Insurance Fee Schedule Renegotiation: One of the easiest ways to increase your gross revenue is to check to make sure that your reimbursements are the most they can be. Apex Reimbursement can help you with that. www.apexreimbursement.com.
Demographics and Location Planning: REALscore combines world-class technology, demographics, market analysis, patient location analysis, mapping and data to provide cutting-edge reports and consulting services to dentists and dental advisors. These resources assist in making crucial location, office and strategic business decisions. www.realscore.com.
Designer Scrubs: I’m a big believer in nice looking, well-designed scrubs with your practice name on them. You can find great ones at Twice as Nice Uniforms. www.twiceasniceuniforms.com