As some of you might know, I tore my Achilles’ tendon last month, and it has been quite the inconvenience. But it did force me to slow down from my breakneck-paced life, and reflect on where I want to be in the next five years and the next ten. I found myself re-prioritizing, and getting very clear on what needed to be done on a daily basis in order to achieve my goals. So that’s my simple advice: be clear on where you want to go, and do something every day towards it.
It has also given me time to enhance my lectures for the next year with some juicy new content about the social media world and techniques for building an invincible dental practice. It starts with a webinar next week:
Based on a survey we did, it compiles the frank opinions of over 1,100 office managers nationwide about the hot-button topics in their day-to-day lives, and my recommendations on how to conquer those challenges.
• Zeroing-in on “Too Little Time Spent” Syndrome
• Identifying Roadblocks in Optimal Staff Training
• Staying Out of “The New Patient Neglect Zone”
• Mining The Lost World of Dormant Patients
All attendees will receive a complimentary copy of the exclusive national report, “The Changing Role of the Dental Office Manager.”
It’s free, of course, and just click here to register.
Then, in February I hit the road again (I should be out of my boot by then!)
First up is ScaleUp, a seminar on February 9-11, on how to go from a solo practice to a business enterprise. It’s being held in Dana Point, California and promises to be a unique and enlightening event. I’ll be presenting “5 Strategies for Optimizing Patient Growth.” Along with me, the esteemed Dr. Gordon Christensen, the famous business coach John Maxwell, and group practice wizard Steve Bilt will also be on the docket. Learn more about it by clicking here.
Then I’m doing a study club in San Diego on March 3rd for one of my favorite organizations, the American Association of Dental Office Managers. This is open to everyone, with a little fee involved, and Patterson Dental is a key sponsor. The emphasis will be on team building and capitalizing on the digital tools and strategies available to practices now, but I’ll be running all the marketing bases. Register here.
After that, my company is hosting its third DSO Summit here in Los Angeles on April 4-5. This is a very exclusive meeting and has sold out both times already. We keep it small, because we want attendees to get to know each other, and it also allows us to do it in our office, where they can see how we operate our call center for 1-800-DENTIST. It’s a deep dive into all the tools your group practice needs to attract and retain patients, from the technology side to the management and marketing arenas. There will be a special guest speaker whom I will not yet reveal to you, but you will not be disappointed. (It’s not me, but I will be speaking!) Register here.
There will be more to come, but that’s where I’ll be once I’m back on both feet. Have a great 2017, and I hope to see a lot of you in the coming year!